Frequently Asked Questions

Each product includes key details such as metal type, gold purity, weight, hallmark information, and SKU where available. Hallmark details are listed on individual product pages to help you purchase with confidence.

22ct gold contains 91.6% pure gold. It is known for its rich yellow colour, premium appearance, and long-standing value in fine jewellery.

Hallmark information is shown on each product page where applicable. Some pieces may include a British Hallmark or London Assay Office hallmark, depending on the item.

We list the gross weight as accurately as possible. Very small variations may occur due to sizing, finishing, or the nature of individually crafted jewellery.

Selected pieces may be available in alternative sizes. Please contact us before placing your order so we can confirm availability, sizing options, and any possible adjustment requirements.

Some jewellery pieces may have multiple SKUs because they are available as separate stock pieces or similar variations. Please contact us if you would like confirmation on a specific item before ordering.

Product images are intended to show the design, finish, and overall appearance of the item. Slight differences may appear due to lighting, screen display, or individual craftsmanship.

Yes. If you would like to see more images, videos, or close-up details of a product, please contact us or use live chat before placing your order.

VAT and delivery information may vary depending on the product and delivery location. Where included, this will be mentioned on the product page. Please contact us if you need confirmation before checkout.

Yes. Gold prices can fluctuate based on market rates. Product prices may be updated from time to time to reflect current gold value, availability, and product specifications.

Selected items are supplied with presentation packaging. Packaging details are listed on the product page where applicable.

Custom design requests may be available depending on the design, material, and production requirements. Please contact our team with your idea, and we will guide you through the available options.